Business details:

VHQ Consulting s.r.o.
Pod Senovou 40
78701 Sumperk, Czech republic
VAT: CZ28967585

Our mailing address:

VHQ Consulting s.r.o.
Slovanska 16
78701 Sumperk
Czech republic

We only can accept mail and packages on this address!

We accept payments by Bank wire or PAYPAL (www.paypal.com )

PAYPAL account: INFO@LUBIN:CZ

Bank account details:

Account number

2700063423/2010

IBAN

CZ1920100000002700063423

SWIFT code

FIOBCZPPXXX

Adress of Bank

Fio Banka, a.s. , V Celnici 1028/10, Praha 1

Beneficiary name

VHQ Consulting s.r.o.

Adress of beneficiary

Pod Senovou 40, 78701 Sumperk

City name

Sumperk

Country name

Czech republic




Shipments and returns

We are trying to keep all items on stock so packages are generally dispatched within 1-2 working days after receipt of payment and are shipped via insured Czech AirMail Post (out of EU) or DHL courier (EU countries) - both methods with tracking number.

Delivery time very depends on your delivery destination. Usually, it takes about 4-12 days (Czech post AirMail) or 2-5 days (DHL).

The fee 8.50 EUR will be applied on each shipment with non-EU delivery adress (it's not for us it's for Custom office - custom declaration).

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. 

Once you add all items into shopping cart and fill in the delivery location, you'll see complete price incl. shipping or custom office fee, eventually.

Special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.

Please, always check the shipment visual condition when you take it from courier/mailman. It should not be bent, opened or damaged in any way. Otherwise reclaim the shipment immediately!

In case of returing the shipment, please send it (insured and properly, safely packed) to:

VHQ Consulting s.r.o.
Slovanska 16
78701 Sumperk
Czech republic


Complete terms and conditions